Written by
Elena Vasquez Appliance Care EditorPublished October 26, 2026
VERIFIED
Error codeRELAY 2 BROKEN
ApplianceBlast Chiller
The chiller’s electronic board flags a failed relay 2 and puts RELAY 2 BROKEN on the screen. Like the other board alarms in U-Line’s list, it ends with the instruction to call service.
Chillers that share it
The five models UCBF632, UCBF532, UCBF432, UCBF659 and UCBF559 share the touch screen controller on which this alarm is listed.
What an owner can do
Find the alarm text on the display or under the ALARM tab.
Confirm the number in it is 2.
Leave the cabinet closed and ring for service.
When several relays are listed
Relays 1 through 8 each have an alarm. If RELAY 4 BROKEN or RELAY 6 BROKEN also appears, give the numbers you saw to the technician.
Blast chiller service in San Francisco
Call (415) 329-7078 from San Francisco or the Bay Area and say the board reports relay 2. The model number and alarm text are what to have ready. Read about our U-Line freezer repair work too.
Model compatibility: U-Line reuses codes across series and model years, so RELAY 2 BROKEN may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Electronic board detected a failure on relay 2. Call service.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your U-Line appliance?
Book a specialist visit for a clear estimate and approval before any repair.
Frozen food gives you little time. See how U-Line freezers, refrigerator/freezer combinations and commercial blast chillers are diagnosed, and what to do…
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your U-Line appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.
