ER is the thermistor failure display on older Echelon units, read in service mode.
Refrigerator service across San Francisco
For a U-Line refrigerator in San Francisco or the wider Bay Area, call (415) 329-7078 or open U-Line refrigerator repair first. Keep the code, the model number and a short account of what you tried within reach.
Model compatibility: U-Line reuses codes across series and model years, so E5 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
E5 is thermistor 1 shorted on newer U-Line models and thermistor 1 reading 10°F or more above set point for over 12 hours on Echelon and Origins.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your U-Line appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
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