Written by
Elena Vasquez Appliance Care EditorPublished October 26, 2026
VERIFIED
Error code11 / E11
ApplianceIce Maker
Seeing 11 means the machine has logged E11: the tray or reservoir holds too much water.
Notice in the app
Your phone app also gets a service notice. Behind it lies the fact that ice output is too small to empty the reservoir. A code that returns repeatedly is a reason to contact service.
From San Francisco or the Bay Area, dial (415) 329-7078 with the code, the model number and the wording of the app notice ready. More in U-Line ice maker repair.
Model compatibility: U-Line reuses codes across series and model years, so 11 / E11 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
Plain language
What this code means
Code 11 (E11) reports a high water level in the tray or reservoir and raises a service notice in the app.
Important safety warning. Do not attempt repairs involving electrical components, gas, water lines, refrigerant or sealed systems. Unplug the appliance if it is safe to reach the outlet, and leave internal diagnostics to a qualified technician.
Seeing this code on your U-Line appliance?
Book a specialist visit for a clear estimate and approval before any repair.
You submit a request with your appliance model and symptom, we confirm an appointment window, and a technician performs an on-site diagnosis. You then receive a clear estimate and decide whether to proceed before any repair begins.
Yes. We provide an upfront estimate after diagnosis. No parts are ordered or installed until you approve the work, so there are no surprise charges.
Replacement parts are selected for the exact model and confirmed with you before ordering or installation.
Service areas are listed on the Locations page. Contact us with your ZIP code to confirm current coverage for your address.
Ready to get your U-Line appliance working again?
Book a repair online or call us — clear estimates and approval before any repair work begins.
